Recorder Systems: VS Logger telephone recording software
Use your phone recorder from any PC
VS Logger telephone recording software allows you to record unlimited analog, digital, T1/E1, ISDN or VoIP lines. Access your recordings from any PC on your network, over the Internet, in a web browser, wirelessly via PDA, or over the phone.
Install VS Logger on as many computers as you'd like, at no extra charge! Empower anyone in your organization with as many or as few permissions as you'd like.
How companies use VS Logger
Telephone recording software that pays for itself.
Resolve disputes & protect yourself from lawsuits
Reduce data entry errors and customer misunderstandings
Detect & deter security breaches or inappropriate calls
Coach & motivate employees using example recordings
Learn which sales offers & techniques work best
Record, share, and improve
Easy to learn and easy to use.
VS Logger telephone recording software is easy to use with many powerful features built in to help you to:
Reduce liability and errors with it's "Record" features
Improve call quality with it's "Share" features
Give management the data it needs with it's "Improve" features
VS Logger has language support for Arabic, English, French, German, Portuguese, Russian, and Spanish.
Features
Live monitoring demo movie
Listen to live calls with one click
Quickly rewind live calls with instant replay button
Add text notes, grades, or tags to a live call
Recording automation
Start and stop recording via one of 12 triggering actions
Record all or particular lines at the trunk or extension
Record unlimited analog, digital extensions, T1/E1, or VoIP lines
Auto archiving
Automatically back up to DVD, or Network drives
Choice of 3 compression rates from 6MB/hr to 29MB/hr
Remotely monitor disk usage and set reminder alarms
Powerful search filters demo movie
Search and sort recordings by 12 different criteria
Example criteria: agent, caller ID, dialed numbers, note, etc.
Calendars make searching a date range easy
Email call recordings in a click
WAV file recordings can be easily shared via email
CRC watermarks files making recordings tamper proof
Integrate with databases
Trigger recordings with an API
Pass data from VS Logger to a MYSQL database
Remote access
Scalable password protection for remote access
Access recordings via LAN, PDA, phone, or the web
Unlimited seat licenses at no extra charge
Custom notes
Attach custom text notes to any recording
Attach account or P.O. numbers for quick access
Exportable reports demo movie
Generate one of 9 preset reports in a single click
Create and save custom reports, graphs and charts
Run reports on all or only particular sets of lines
Quality control tests demo movie
Create custom quality control tests or use one of 4 presets